FAQs


Why see a Therapist at Rising Health?

At Rising Health we offer patients a highly professional service that is client-centered. We have an advanced understanding of anatomy and pathology and like to be up-to-date in our field. We enrich our skills through on-going post-graduate education.

What can I expect on my first visit to Rising Health?

Your first visit will start with a consultation, allowing your practitioner to take a full case history to help understand more about you, your medical history and any lifestyle behaviours that could affect any treatments and conditions.

We will then normally ask you to perform a series of movements so we can identify any possible tissue restrictions.

What should I wear?

That’s a good question since it is important that you are comfortable. Loose fitting clothing would be the best choice. You will normally be asked to undress to your underwear, however if this makes you feel uncomfortable, simply bring along a t-shirt and shorts to change into.

How long do appointments usually last?

Regular appointments last 45 minutes to 1 hour.

How many treatments will I need?

As every patient is unique, this will depend on your individual problem and particularly how long you have had it for. We aim to keep your appointments to a minimum.  Following your initial assessment, your therapist will discuss and agree a treatment plan, including any need to refer you to your GP for further investigations.

What does the treatment involve?

Our team of therapist use different treatment methods in order to deal with a wide range of injuries. Depending on the nature and severity of your injury, you may require:

  • Manipulation or articulation of joints
  • Stretching and strengthening
  • Soft tissue massage
  • Heat or cold therapy
  • Exercise therapy
  • Patient education, home exercises
  • Biomechanical analysis

Can Rising Health help during pregnancy and childbirth?

Rising Health can help during your pregnancy as aches and pains are very common while the body adapts so quickly to accommodate the increasing size and weight of the baby. This leads to considerable changes to your posture which often results in back pain, neck pain, tension headaches and heavy legs developing.

Do you treat patients covered by Medical Insurance?

Many private health insurance policies provide cover for treatment. It may be possible to claim for a course of treatment, however you should check in advance with your insurance company. You should confirm the available level of cover and whether you will need to have a referral from your GP or a specialist.

Please check the terms and conditions of your individual policy and obtain the appropriate authorisation number to confirm that you are covered for the full cost of the treatment. All patients are ultimately responsible for any unpaid fees.

What is the policy for cancellation and missed appointments?

A charge for missed appointments and cancellations with less than 24 hours notice will be made at the same rate of the booked appointment.